We would like to warmly welcome you to your new home, serviced by us.
It can take time to get used to a new area. When you have moved all of your things in and spent your first night in your new home it will be time to turn your attention to handling your day-to-day affairs. You may have a number of questions: Where are the shops, bank, post office, pharmacy and other services? Where are the nearest public transport stops? These pages contain some information to help you get started in your new neighbourhood.
Matinkylän Huolto´s customer service point
Our customer service point is located at Matinkatu 20. The door to our office is between the C and D blocks on the pedestrian level.
Our customer service point can help you with a number of matters related to your move, including change-of-address notifications, keys, sauna times and parking spaces. The "Contact information" page contains detailed contact information including phone numbers.
Notify the Local Register Office of your new address within a week of moving.
You can do this by calling +358 200 71000 (service in Finnish) or +358 200 27100 (service in Swedish) Mon-Fri, 8am-8pm and Sat 9am-2pm.
These phone lines provide personal service. You will be charged for the call, including time spent on hold. The Population Register Centre can provide further information about this.
If you are moving from abroad, you cannot make this notification by phone. This notification can be made by filling in a form that is available at our customer service point, at post offices, at Local Register Offices and at Kela. For further information, consult http://www.vrk.fi/en
Notify the property management company and maintenance company of your new address.
You can make this notification when you move in or out by writing to Matinkylän Huolto´s office or by using the change of address form. Notifications made to the Population Register Centre will not be passed on automatically. You can also send the notification to us by fax or drop it into the postbox at our office. You can also make a free-form change-of-address notification as long as it includes all of the necessary information. You can also use the Local Register Office´s form as a template. Please also remember to inform us if a child is born. The change-of-address notifications are used to record information on the occupants of each residence. If you forget your key, the door can only be opened to you if you are in the building´s register of occupants.